PRIVACY AND COOKIES
Respecting your privacy and security is very important to us. The Estorick Collection is committed to protecting your personal information. This policy sets out the basis upon which information is collected about you by the Estorick Collection through the use of the Estorick Collection website and any other electronic communications networks by the Estorick Collection and the use of the personal information you provide to us in person or online, via email, phone, in writing or other correspondence. For example, your personal information may be collected or provided by submissions to our website, purchases in our online shop, joining as a member and using your membership card, telephone calls to or from us, competition entries, emails, correspondence, events and event booking, fundraising or campaign responses. We do not collect or process sensitive personal data such as race ethnic origin, physical or mental health, political or philosophical views or sexual orientation. Please read the policy carefully as by providing your personal data to the Estorick Collection you will be deemed to have consented to the processing of such data.
WHO WE ARE
The Board of Trustees of the Eric and Salome Estorick Foundation (‘Estorick Collection’) exists to create and maintain an environment conducive to the appreciation and understanding of modern art. The Estorick Foundation is a registered charity (no. 1046374) and a company limited by guarantee (no. 3044221). The Estorick Collection’s principal place of business is at 39a Canonbury Square, London, N1 2AN.
We will never sell, rent or exchange your details with any other organisation.
1. INFORMATION COLLECTED
When you use the Estorick Collection website, we may collect personal information about you when you request a specific service using online forms and every time you email us your details. We use this information to:
- contact you to respond to your queries (if you email us with a question, for example)
- provide you with services (send you an email bulletin, for example)
We collect information about you when you use our website to buy memberships, books and other items.
Each time you place an order, the Estorick Collection will require some personal information from you - including your name, billing address, delivery address, email address and telephone number and product/service selections. This information allows us to fulfil your order and notify you of the status of the order. Details of payment card numbers and expiry dates etc. go through a secure server operated by Estorick Collection's Payment Service Provider and to which the Estorick Collection does not have direct access. We may also contact you to follow up on abandoned shopping baskets or to see if there was a problem with your use of the website.
We collect information about you in the following ways:
When you join as a Member; When you are purchased a gift membership by another person; When you use your membership card; When you make purchases on the Estorick Collection online shop; When you sign up and respond to Estorick Collection emails; When you provide feedback or send us an e-mail
The personal data collected by the Estorick Collection is evaluated periodically to determine whether it is current and still needs to be held. Subject to any legal retention requirements, e.g. VAT regulations require appropriate financial records to be retained for seven years, you may notify us if you do not wish your data to be held by the Estorick Collection. You may also request details of your personal data held by the Estorick Collection.
Estorick Collection may provide aggregate statistics about sales, web site usage and related site information for reporting, but these will not include any personally identifying information.
Estorick Collection may disclose personal information if required to do so by Law or in good faith believes it is required to do so by any order of the Courts or other competent body or agency or may do so to protect or defend the rights or property of Estorick Collection or to protect the personal safety of Estorick Collection's employees or the public at large.
Cookies are pieces of data that a website can transfer to an individual’s computer hard drive for record keeping. Cookies can make websites easier to use by storing information about your preferences on a particular website. The information may remain on your computer after the Internet session finishes and you leave the website but you can delete them using some browsers, manually or using system utilities. Most internet browsers are pre-set to accept cookies.
We use Google Analytics to collect information about how our visitors use and navigate our website. We use this information to report internally and to external funders and to analyse usage of the website so that we can continually work to add new features and improve your experience of it.
The cookies collect information such as the number of visitors to the site, which pages they visited and whereabouts they came to the site from. This information is anonymous and cannot be used to identify you personally.
During your visits to the Estorick Collection website you may be delivered cookies by third-party websites. When you visit a page with content embedded from, for example, Facebook, SoundCloud, Vimeo, Twitter, YouTube, Google Maps or Flickr, you may be presented with cookies from these websites. Estorick Collection does not control the dissemination of these cookies. You should check the third-party websites for more information about these.
3. OTHER WEBSITES
4. ESTORICK COLLECTION MEMBERS
DATA USE When you join as an Estorick Collection Member we collect information about you in order to:
- send your membership benefits by post i.e. your membership welcome pack and card
- provide you with services (i.e. send you a members newsletter)
We do not collect or process sensitive personal data such as race, ethnic origin, physical or mental health, political or philosophical views or sexual orientation. We will never sell, rent or exchange your details with any other organisation.
5. JOB APPLICANTS, VOLUNTEERS, CURRENT AND FORMER MUSEUM EMPLOYEES
If you apply to work at the Estorick Collection, we will use the information you supply to process your application. Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed.
Once you have taken up employment with us, we will compile a file relating to your employment. The information contained in this will be kept secure and will be used for purposes relevant to your employment. Once your employment with the Estorick Collection has ended, we will retain the file in accordance with the requirements of our retention schedule.
6. PRIVACY AND DATA PROTECTION
Estorick Collection complies with all applicable UK and EU data protection legislation in force in respect of any personal information you submit to us. The personal data you submit to us will only be used for the specified purposes indicated to you and will not be passed onto unauthorised third parties without your explicit consent.
You can contact us to access a copy of, amend or remove any information you submit to us – please call + (44) 20 7704 9522 or email firstname.lastname@example.org. You can unsubscribe from emails by clicking on the relevant ‘unsubscribe’ link in emails from the Estorick Collection, or by emailing email@example.com and requesting to be unsubscribed.
CHANGES TO THIS PRIVACY NOTICE
From time to time the Estorick Collection may change this privacy notice. You may therefore wish to check this page each time you submit personal information to the Estorick Collection. The latest privacy notice will always appear on this page.
CONTACTING ESTORICK COLLECTION ABOUT PRIVACY
If you have any questions or comments about this privacy notice, please contact us at firstname.lastname@example.org.
Last updated: May 2018